# Linking Your WhatsApp | Comma Compliance

Step-by-step guide for linking your WhatsApp account to Comma Compliance. Sign in and connect your integration in minutes.

Source: https://commacompliance.com/guides/linking-your-whatsapp
Last updated: 2026-04-18

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_Prefer a printable version?_[_Download this guide as a PDF_](https://cdn.prod.website-files.com/677c656bf96aeeb814c621d7/69ce91d9ad2e2e0e18c43771_WhatsApp%20Setup%20Guide%20\(1\).pdf)_._

## Start by Signing in to Comma Compliance

1\. Go to [**app.commacompliance.com**](https://app.commacompliance.com) to access your Comma account.

Sign in with your email and password, or use the **Sign In with Google** or **Sign In with Microsoft 365** buttons.

Your team may have you sign in using your existing work Google or Microsoft 365 account. Check with your administrator if you’re unsure which method to use.

## Linking Your WhatsApp

WhatsApp is a **personal integration** — each team member connects their own account. This can be done from a personal or business device.

#### Before You Begin

Your administrator must enable WhatsApp for your team before you can connect. If you don’t see a Connect button, ask your admin to toggle on **“Allow your team to connect”** for WhatsApp in the Integrations settings.

#### Steps to Connect

1\. In the top navigation bar, click **Integrations**. Scroll down to the **Personal Integrations** section — it appears below the Organizational Integrations.

2\. Click the **Connect** button beneath the **WhatsApp** tile.

3\. Comma will display a **QR code**.

On your phone, open WhatsApp and navigate to **Menu (⋮) > Linked Devices > Link a Device** on Android, or **Settings (⚙) > Linked Devices > Link a Device** on iPhone. Point your phone’s camera at the QR code to scan it.

4\. After scanning, Comma will confirm the connection. Wait a moment while it verifies by sending a test message.

5\. Once confirmed, you will see a **“Validation message received. You are all set.”** screen. Click **Continue**.

> Comma Compliance will now capture and archive communications from your linked WhatsApp account.

You can continue using WhatsApp exactly as you normally would — linking your account to Comma does not change how the app works on your phone.

#### Multiple Devices

The **Connect** button stays active after linking.

If you use WhatsApp on a second device with a different phone number — such as a separate business phone — click Connect again to link that account as well.