# Comma Compliance Privacy Policy Learn how Comma Compliance Inc collects, uses, and protects your personal data. Read our Privacy Policy to understand your rights and our commitments. Source: https://commacompliance.com/privacy-policy Last updated: 2026-05-18 --- *Effective March 15, 2026* ## 1. Information We Collect ### a. Information You Provide We may collect personal information that you voluntarily provide when you: - Register for an account. - Use our Services. - Contact our support team. Examples of such information include: - Name and contact details (e.g., email address, phone number). - Billing and payment information. - Data uploaded to the Services ("User Data"). ### b. Automatically Collected Information When you use our Services, we may collect information automatically, such as: - Device information (e.g., IP address, browser type). - Usage data (e.g., pages visited, time spent on the Services). - Cookies and similar technologies (see Section 6). ### c. Third-Party Information We may receive information about you from third-party services if you link or integrate those services with our platform. ## 2. How We Use Your Information We use the information we collect for the following purposes: - To provide, maintain, and improve our Services. - To authenticate your account and ensure secure access. - To communicate with you, including sending updates, notifications, and support messages. - To process payments and manage subscriptions. - To comply with legal and regulatory obligations. - To analyze usage trends and enhance user experience. ## 3. Sharing and Disclosure of Information We do not sell your personal information. However, we may share your information in the following circumstances: ### a. With Service Providers We may share information with third-party vendors who assist us in operating the Services, such as payment processors, cloud hosting providers, and customer support tools. ### b. As Required by Law We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or government requests. ### c. In Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. ### d. With Your Consent We may share your information for other purposes if you provide explicit consent. ### e. Mobile Phone Numbers and SMS Consent No mobile information, including mobile phone numbers and text messaging opt-in or consent data, will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support delivery of the Services - such as messaging providers and aggregators (e.g., Twilio) and customer support tools, solely as needed to deliver the SMS and other Services you have requested - is permitted. All other categories of information sharing described in this Policy exclude text messaging originator opt-in data and consent, which will not be shared with any third parties. ## 4. SMS and Text Message Communications If you provide your mobile phone number and opt in to receive text messages from us, the following terms apply: - **Purpose.** We use SMS solely to deliver the Services you have requested, including account verification, security alerts, transactional notifications, and customer support replies. We do not send marketing or promotional SMS. - **Message Frequency.** Message frequency is minimal and varies based on your use of the Services. We only send messages as required to deliver the Services. - **Message and Data Rates.** Message and data rates may apply. Check with your mobile carrier for details about your plan. - **Opt-Out.** You can opt out of SMS at any time by replying **STOP** to any message you receive from us. After you opt out, you will receive a single confirmation message and we will not send you further SMS unless you opt in again. - **Help.** For help, reply **HELP** to any message or contact us at [support@commacompliance.com](mailto:support@commacompliance.com). - **Carriers.** Mobile carriers are not liable for delayed or undelivered messages. ## 5. Data Retention We retain your information for as long as necessary to provide the Services or as required by applicable laws. User Data will be deleted following account termination, subject to any legal retention obligations. ## 6. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience. These technologies help us: - Remember your preferences. - Analyze usage trends. - Provide a secure and personalized experience. You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Services. ## 7. Security We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. ## 8. Your Rights Depending on your jurisdiction, you may have the following rights: - **Access:** Request a copy of the personal information we hold about you. - **Correction:** Request correction of inaccurate or incomplete information. - **Deletion:** Request deletion of your personal information. - **Restriction:** Request restriction of processing your information. - **Portability:** Request transfer of your information to another service. - **Objection:** Object to processing based on legitimate interests. To exercise your rights, contact us at [support@commacompliance.com](mailto:support@commacompliance.com). ## 9. International Users If you access the Services from outside the United States, your information may be transferred to and processed in the United States. By using the Services, you consent to such transfer and processing. ## 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. Your continued use of the Services constitutes acceptance of the revised Privacy Policy. ## 11. Contact Information If you have any questions or concerns about this Privacy Policy, please [get in touch](/get-in-touch) or contact us directly: **Comma Compliance** Email: [support@commacompliance.com](mailto:support@commacompliance.com) Phone: [888-884-3318](tel:+18888843318) Address: 2261 Market Street STE 22253, San Francisco, CA 94114