Vendor Comparison

Comma Compliance vs. Archive Intel

Archive Intel is a compliance software platform. If you're evaluating alternatives to Archive Intel, here's how Comma Compliance compares across architecture, channel coverage, and exam readiness.

At a Glance

Archive Intel is a BYOD-focused archiving solution built around selective capture and contact-based whitelisting. Comma Compliance is an end-to-end solution: capture, archive, supervision, policy matching, and exam-ready case management across 30+ channels, at a flat per-user price with no per-channel fees.

Side-by-Side Comparison

Feature

Comma Compliance

Archive INtel

Architecture

End-to-end — capture, archive, supervision, policy matching, and exam-ready case management, with open source transparency.

AI-powered platform with two distinct products — AI Communications Archiving for capture/supervision and AI Marketing Review for content compliance

Built-in archive

Yes — included in platform

Yes

WORM storage

Yes — written at point of capture

Implied through audit-ready archiving, but not stated as WORM

iMessage capture method

Point-of-delivery — not iCloud-dependent

Proprietary.

WhatsApp capture

Captures both WhatsApp Business and personal WhatsApp

Yes.

Signal capture

Yes — open-source capture code published on GitHub

No

Transparency

WhatsApp and Signal capture code published openly on GitHub — no NDA, no request required

Proprietary capture methodology not publicly disclosed. Transparent pricing.

Channels supported

30+ channels where conversatiosn happen: iMessage, WhatsApp, Signal, SMS, Voice, Microsoft 365, Teams, Exchange, OneDrive, Gmail, Google Workspace, Slack, Zoom, Webex, Bloomberg Chat, Salesforce, Telegram, and more.

iMessage, Android SMS, WhatsApp, Gmail, Outlook, chat (Slack, Teams, Zoom, Bloomberg), web/HTML, and LinkedIn, YouTube, X/Twitter, Meta

Pricing model

Flat monthly pricing, all platforms included, no per-connector fees, free unlimited exports

Starts at $99/month; text archiving add-on at $35/user/month; per-connector and per-user pricing. No onboarding fees or export fees.

Free trial

Yes

Not publicly offered

Personal vs. business separation

Automatic contact-based filtering — personal contacts can be excluded automatically

Yes. Personal converations stay private, only business comms captured.

Policy processing

Yes — built in

Yes

Custom policy matching

Yes

AI-based message filtering. Structured policy matching not prominently documented.

Case management

Exam-ready — built for regulatory examination prep

Search and export tool

AI compliance monitoring

Real-time policy scanning; human validation before escalation; no client data used for training without consent

AI-driven supervision

Data ownership

Client retains full ownership; never sold or shared outside authorized sub-processors

Client retains full ownership; never sold or shared outside authorized sub-processors

Infrastructure

AWS and Azure, multi-AZ clustering

Infrastructure not publicly detailed

When Archive Intel may be a better fit

The Signal Gap

Archive Intel does not publicly document support for Signal capture. For firms whose compliance exposure includes Signal, that channel would require a separate solution.

Comma Compliance captures Signal natively alongside 30+ other channels in a single platform.

Supervision Model

Archive Intel focuses on AI-assisted filtering to reduce review volume. It is designed to surface fewer messages rather than provide full supervisory workflows.

For firms that require structured policy matching, escalation, and case management, additional systems or workflows may be needed.

Comma Compliance includes policy matching, supervision, and exam-ready case management in one platform.

Book a Demo or learn more here.

Due Diligence

Questions to Ask Any Compliance Vendor

01

Where exactly is the message first captured — at the point of delivery, or after a backup or sync cycle?

02

What conditions must be true for a message to be captured? What happens if any of those conditions aren't met?

03

If a user edits or deletes a message before capture occurs, what version gets archived?

04

Can you show documentation — architecture diagrams, code, or independent audit — of how your capture actually works?

05

Where are encryption keys stored, and who controls them?

06

Are all channels included in the base price, or are there per-connector fees?

07

Are there export or egress fees?

08

Does your case management workflow support regulatory examination prep?

09

Can cases be opened directly from flagged message threads?

10

Is any client data used to train your models? Under what conditions?

11

Can we adjust, refine, or contribute feedback to my policy models? (e.g. different languages, customer-complaint responses)

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Security

Full security details →

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