Communications Compliance & Archiving for Regulated Organizations
Your business communications.
One archive you can work from.
Capture, archive, supervise, and investigate communications. Comma brings the record and the review together, across SMS, encrypted messaging, social media, email, and connected business systems.
For financial services, healthcare, and government organizations.
See the product
A record is more useful when you can act on it.
Explore the archive, surveillance, cross-channel Timeline, and administrative controls.
Archive
Find the conversation. Keep the context.
Browse archived communications by platform and user, search message threads, and open the underlying conversation. Start with the record your organization needs to find.
Explore the archiveSurveillance
Flag the conversations that carry risk. Review them in one place.
Comma runs policies across captured communications, flags messages for review, and routes them to a review queue. Reviewers use saved views and assignments to investigate, escalate, or link findings to cases. You set the spot check rate for non-flagged messages, giving you coverage across the full archive.
Explore surveillanceTimeline
Follow the people across channels.
Follow any conversation across email, WhatsApp, Slack, Teams, a RingCentral call and a Drive file. Timeline brings captured activity and the identities involved into one view.
Explore the Timeline examplesConfiguration
Put your operating principles into practice.
Bring channels, business and personal classification, notifications, reporting, and administrative settings into one Configuration Center. Review which controls apply to your organization.
Explore configurationThe platform
Follow the work beyond capture.
Communications archive
Find captured messages, email, and files in the context your reviewers need.
Surveillance & review
Configure policies, review flagged communications, and route work to the right people.
e-Discovery & investigations
Follow the people, conversations, and records behind an investigation.
Configuration & legal baselines
Make administrative choices visible, from capture settings to jurisdiction and policy review.
Meetings & recordings
Understand coverage for meeting recordings, transcripts, and connected recorder services.
CRM records & sync
Separate sending conversations into your CRM from archiving the CRM's own records.
Global organizations
Data location belongs in the design brief.
The location of your records matters before a subpoena, investigation, or cross-border review. Bring legal, records, and security teams into the deployment conversation from the start.
Explore residency and deploymentBuilt for your organization
Keep the record. Understand the conversation.
Financial services
Review communications without losing the context behind them.
Supervise messaging, investigate potential issues, and give compliance teams a searchable record they can use during reviews and examinations.
Healthcare
Keep sensitive communications controlled and reviewable.
Preserve communications records while giving authorized teams the access, review controls, and deployment considerations they need.
Government
Make official communications easier to preserve and defend.
Capture records across modern communication channels while supporting agency-specific security, records, and procurement requirements.
Architecture you can inspect
Start the security review with the source.
Our WhatsApp, Signal, and Android capture code is public. Your security team can inspect those connectors as part of its technical evaluation.
Inspect the capture architectureTest it against your real requirements.
Channel coverage. Identity and access. Review ownership. Export formats. Data location. Walk through the actual workflows with the people who will operate them.
Plan an enterprise evaluationDesigned against SEC 17a-4, FINRA 4511, CFTC 1.31, and MiFID II electronic-recordkeeping requirements.