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Communications intelligence for regulated organizations

Your communications.
An archive you can work from.

Capture, archive, supervise, and investigate business communications. Comma brings the record and the review together, across messaging, email, and connected business systems.

For financial services, healthcare, and government organizations.

Comma archive with platform and user filters, thread search, and conversations from several messaging channels
Search the archive. Open the conversation. Start the review.

See the product

A record is more useful when you can act on it.

Explore the archive, surveillance, cross-channel Timeline, and administrative controls. Select a view, then open the screenshot for a closer look.

Archive

Find the conversation. Keep the context.

Browse archived communications by platform and user, search message threads, and open the underlying conversation. Start with the record your organization needs to find.

Explore the archive
Archive view with example communications.
Comma archive with platform and user filters, message thread search, and archived conversation rows

Surveillance

Give reviewers a place to work.

Policy flags arrive in review queues with the message that triggered them. Reviewers can use saved views, assignments, and case workflows to investigate what needs attention.

Explore surveillance
Review queues with example policy flags. A flag is a prompt for human review, not a legal finding.
Comma review queues showing policy flags, assignment filters, saved views, and review status

Timeline

Follow the people across channels.

Follow Maya Chen, Daniel Reed and Priya Shah across email, WhatsApp, Slack, Teams, a RingCentral call and a Drive file. Timeline brings captured activity and the identities involved into one view.

Explore the Timeline examples
Demo data deal review with Maya Chen, Daniel Reed and Priya Shah.
Timeline showing three people and twelve records across six connected sources

Configuration

Make your operating choices explicit.

Bring channels, business and personal classification, notifications, reporting, and administrative settings into one Configuration Center. Review which controls apply to your organization.

Explore configuration
Classification settings do not change which content a connector captures.
Comma Configuration Center showing business and personal classification controls

Global organizations

Data location belongs in the design brief.

The location of your records matters before a subpoena, investigation, or cross-border review. Bring legal, records, and security teams into the deployment conversation from the start.

Explore residency and deployment

Architecture you can inspect

Start the security review with the source.

Our WhatsApp and Signal capture code is public. Your security team can inspect those connectors as part of its technical evaluation.

Inspect the capture architecture

Bring your difficult requirements.

Channel coverage. Identity and access. Review ownership. Export formats. Data location. Walk through the actual workflows with the people who will operate them.

Plan an enterprise evaluation

Designed against SEC 17a-4, FINRA 4511, CFTC 1.31, and MiFID II electronic-recordkeeping requirements.

See your workflow in Comma.

Bring a sample investigation, your channel list, and your deployment requirements. We'll walk through the product together.

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