Vendor Comparison

Comma Compliance vs. SteelEye

Purpose-built for communications archiving. 35+ channels, flat pricing, and capture code you can actually audit.

SteelEye is a compliance platform used globally. If you’re evaluating SteelEye competitors or looking for a SteelEye Alternative for SEC or FINRA compliance, this page compares Comma Compliance and SteelEye across architecture, channel coverage, and exam readiness.

At a Glance

SteelEye is a broad compliance platform: communications archiving, trade surveillance, and regulatory reporting. Comma Compliance is purpose-built for communications archiving and supervision, with flat pricing, open-source transparency on key capture modules, and exam-ready case management included.

Side-by-Side Comparison

FeatureComma ComplianceSteelEye
ArchitectureEnd-to-end — capture, archive, supervision, policy matching, and exam-ready case management, with open source transparency.End-to-end — capture, archive, communications surveillance, trade surveillance, and regulatory reporting
Built-in archiveYes — included in platformYes
WORM storageYes — written at point of captureYes
iMessage capture methodPoint-of-delivery — not iCloud-dependentCapture methodology not publicly detailed
WhatsApp captureCaptures both WhatsApp Business and personal WhatsAppSteelEye has historically partnered with TeleMessage for WhatsApp capture; its current capture methods are not fully documented
Signal captureYes — open-source capture code published on GitHubSteelEye has historically partnered with TeleMessage for Signal capture; its current capture methods are not fully documented
TransparencyWhatsApp and Signal capture code published openly on GitHub — no NDA, no request requiredProprietary; capture methodology not publicly disclosed
Channels supported35+ channels where conversations happen: iMessage, WhatsApp, Signal, SMS, Voice, Microsoft 365, Teams, Exchange, OneDrive, Gmail, Google Workspace, Slack, Zoom, Webex, Bloomberg Chat, Salesforce, Telegram, and more.Email, voice, chat/mobile, financial messaging, and collaboration channels
Pricing modelFlat monthly pricing, all platforms included. No per-connector fees, no storage overages, no export fees. $33/user active, $15/user archival.Not publicly listed; enterprise contract required
Free trialYesNot publicly offered
Personal vs. business separationAutomatic contact-based filtering — personal contacts can be excluded automaticallyOn BYOD, iMessage and Signal capture is tied to the device’s number, so personal messages are included. SteelEye recommends consent or dedicated business devices.
Policy processingYes — built inYes
Custom policy matchingYesYes
Case managementExam-ready — built for regulatory examination prepeDiscovery, legal hold, and trade reconstruction
AI compliance monitoringReal-time policy scanning; human validation before escalation; no client data used for training without consentCompliance CoPilot
Data ownershipClient retains full ownership; never sold or shared outside authorized sub-processorsNot publicly detailed

Competitor feature descriptions reflect publicly available documentation and may not capture all capabilities. Information is reviewed periodically.

When SteelEye may be a better fit

Due Diligence

Questions to Ask Any Compliance Vendor

  • 01

    Where exactly is the message first captured - at the point of delivery, or after a backup or sync cycle?

  • 02

    What conditions must be true for a message to be captured? What happens if any of those conditions aren't met?

  • 03

    If a user edits or deletes a message before capture occurs, what version gets archived?

  • 04

    Can you show documentation - architecture diagrams, code, or an independent audit - of how your capture actually works?

  • 05

    Where are encryption keys stored, and who controls them?

  • 06

    Are all channels included in the base price, or are there per-connector fees?

  • 07

    Are there export or egress fees?

  • 08

    Does your case management workflow support regulatory examination prep?

  • 09

    Can cases be opened directly from flagged message threads?

  • 10

    Is any client data used to train your models? Under what conditions?

  • 11

    Can we adjust, refine, or contribute feedback to my policy models? (e.g., different languages, customer-complaint responses)

See why firms switch from SteelEye to Comma.

A 20-minute walkthrough — real capture, real-time flagging, transparent pricing.

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