Vendor Comparison

Comma Compliance vs. SteelEye

SteelEye is a compliance platform used globally.

If you're evaluating SteelEye competitors or looking for a SteelEye Alternative for SEC or FINRA compliance, this page compares Comma Compliance and SteelEye across architecture, channel coverage, and exam readiness.

At a Glance

SteelEye is a broad compliance platform: communications archiving, trade surveillance, and regulatory reporting.

Comma Compliance is purpose-built for communications archiving and supervision, with flat pricing, open-source transparency on key capture modules, and exam-ready case management included.

Side-by-Side Comparison

Feature

Comma Compliance

[Competitor]

Architecture

End-to-end — capture, archive, supervision, policy matching, and exam-ready case management, with open source transparency.

End-to-end — capture, archive, communications surveillance, trade surveillance, and regulatory reporting

Built-in archive

Yes — included in platform

Yes

WORM storage

Yes — written at point of capture

Yes

iMessage capture method

Point-of-delivery — not iCloud-dependent

Capture methodology not publicly detailed

WhatsApp capture

Captures both WhatsApp Business and personal WhatsApp

SteelEye has historically partnered with TeleMessage for WhatsApp capture; its current capture methods are not fully documented

Signal capture

Yes — open-source capture code published on GitHub

SteelEye has historically partnered with TeleMessage for Signal capture; its current capture methods are not fully documented

Transparency

WhatsApp and Signal capture code published openly on GitHub — no NDA, no request required

Proprietary; capture methodology not publicly disclosed

Channels supported

30+ channels where conversations happen: iMessage, WhatsApp, Signal, SMS, Voice, Microsoft 365, Teams, Exchange, OneDrive, Gmail, Google Workspace, Slack, Zoom, Webex, Bloomberg Chat, Salesforce, Telegram, and more.

Email, voice, chat/mobile, financial messaging, and collaboration channels

Pricing model

Flat monthly pricing, all platforms included, no per-connector fees, free unlimited exports

Not publicly listed; enterprise contract required

Free trial

Yes

Not publicly offered

Personal vs. business separation

Automatic contact-based filtering — personal contacts can be excluded automatically

On BYOD, iMessage and Signal capture is tied to the device’s number, so personal messages are included. SteelEye recommends consent or dedicated business devices.

Policy processing

Yes — built in

Yes

Custom policy matching

Yes

Yes

Case management

Exam-ready — built for regulatory examination prep

eDiscovery, legal hold, and trade reconstruction

AI compliance monitoring

Real-time policy scanning; human validation before escalation; no client data used for training without consent

Compliance CoPilot

Data ownership

Client retains full ownership; never sold or shared outside authorized sub-processors

Not publicly detailed

When SteelEye may be a better fit

Due Diligence

Questions to Ask Any Compliance Vendor

01

Where exactly is the message first captured — at the point of delivery, or after a backup or sync cycle?

02

What conditions must be true for a message to be captured? What happens if any of those conditions aren't met?

03

If a user edits or deletes a message before capture occurs, what version gets archived?

04

Can you show documentation — architecture diagrams, code, or independent audit — of how your capture actually works?

05

Where are encryption keys stored, and who controls them?

06

Are all channels included in the base price, or are there per-connector fees?

07

Are there export or egress fees?

08

Does your case management workflow support regulatory examination prep?

09

Can cases be opened directly from flagged message threads?

10

Is any client data used to train your models? Under what conditions?

11

Can we adjust, refine, or contribute feedback to the detection models?

Security

Full security details →

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