More than a calendar entry
The recording, transcript and participant context can tell different parts of the same story. Comma’s native meeting connectors retrieve available artifacts from Zoom, Microsoft Teams and Google Meet. Capture depends on the source platform producing those artifacts and granting access to them.
Know what each source can provide
| Source | Capture scope | Deployment requirements |
|---|---|---|
| Zoom | Available cloud recording video, audio and transcripts, associated with a meeting record. | Enable the meeting surface and grant recording access. Local recordings are outside this cloud capture path. |
| Microsoft Teams | Available recordings and transcripts for meetings organized by monitored users. | Enable the recording surface, grant permissions and authorize applicable metered content downloads. |
| Google Meet | Available meeting artifacts for eligible connected workspace users. | Workspace delegation, enabled capture and a Google edition that produces the required artifacts. |
Connection is only the starting point
An authorized connection does not prove a recording was captured. Zoom’s coverage view separates permissions, licenses, capture activity and known gaps. A source recording deleted before retrieval, or a missing transcript, needs to be visible when assessing coverage.
For Teams, a meeting’s metadata can be present while a content download still requires authorization. For Meet, the edition and source settings determine which artifacts exist. We review these conditions with your administrators before rollout.
Already using a meeting notetaker?
Native meeting capture and a notetaker integration are separate connections. If your team uses Fathom, Fireflies, Otter or another recorder, tell us which workspace and artifacts you need. We’ll confirm connector availability and scope rather than assume the native meeting connection includes that service’s summaries or action items.
See the record, then evaluate the workflow
Ask for a walkthrough using your intended platform: the source meeting, its available recording and transcript, the archived record and its coverage status. Include your administrator so permissions and source requirements are part of the same conversation.
Read the Zoom setup guide, browse platform integrations, or explore CRM conversation sync.