Vendor Comparison

Comma Compliance vs. Microsoft Purview

Microsoft Purview is the compliance and governance platform built into Microsoft 365. If you're evaluating Purview alternatives, this page will guide you through comparing Microsoft Purview and Comma Compliance across architecture, channel coverage, and exam readiness.

At a Glance

Purview is built for Microsoft. It governs Exchange email, Teams, SharePoint, and OneDrive well.

But the SEC's enforcement actions since 2021 haven't been about Teams or Exchange. They've been about WhatsApp, iMessage, and Signal.

Purview's connectors for those channels routed through TeleMessage: the same platform that was breached in May 2025 and has not resumed service as of 2026.

Comma Compliance was built for exactly the channels where the fines are happening, with point-of-delivery capture, open-source transparency, and all 30+ channels included at a flat price.

Side-by-Side Comparison

Feature

Comma Compliance

Purview

Architecture

End-to-end — capture, archive, supervision, policy matching, and exam-ready case management, with open source transparency.

Microsoft 365-native governance platform — strong for Exchange, Teams, SharePoint, OneDrive; non-Microsoft channel capture requires third-party connectors

Built-in archive

Yes — included in platform

Yes

WORM storage

Yes — written at point of capture

Yes

iMessage capture method

Point-of-delivery — not iCloud-dependent

Via third-party connector.  Previously routed through TeleMessage infrastructure

WhatsApp capture

Captures both WhatsApp Business and personal WhatsApp

Via TeleMessage connector

Signal capture

Yes — open-source capture code published on GitHub

Via TeleMessage connector

Transparency

WhatsApp and Signal capture code published openly on GitHub — no NDA, no request required

Proprietary

Channels supported

30+ channels where conversatiosn happen: iMessage, WhatsApp, Signal, SMS, Voice, Microsoft 365, Teams, Exchange, OneDrive, Gmail, Google Workspace, Slack, Zoom, Webex, Bloomberg Chat, Salesforce, Telegram, and more.

Exchange, Teams, SharePoint, OneDrive, Yammer, Microsoft 365 Copilot.

Non-Microsoft channels require third-party connectors; many mobile/messaging connectors.

Pricing model

Flat monthly pricing, all platforms included, no per-connector fees, free unlimited exports

Bundled with Microsoft 365 E3/E5 licensing; Communication Compliance requires E5 or add-on; third-party connector costs additional

Free trial

Yes

Via Microsoft 365 trial

Personal vs. business separation

Automatic contact-based filtering

Not natively supported for non-Microsoft channels

Policy processing

Yes — built in

Yes

Custom policy matching

Yes

Yes

Case management

Exam-ready — built for regulatory examination prep

Oriented toward litigation, legal hold, and internal investigations

AI compliance monitoring

Real-time policy scanning; human validation before escalation; no client data used for training without consent

Yes

Data ownership

Client retains full ownership; never sold or shared outside authorized sub-processors

Data governed by Microsoft's data processing terms; subject to Microsoft 365 data residency policies

Infrastructure

AWS and Azure, multi-AZ clustering

Microsoft Azure global infrastructure

When Purview may be a better fit

On Licensing

Communication Compliance (the supervision piece of Purview) requires Microsoft 365 E5 licensing or a separate add-on. E5 is Microsoft's premium enterprise tier, typically priced at $57–$66/user/month. Organizations on E3 or below need to purchase Communication Compliance separately.

Comma Compliance includes supervision, policy matching, and exam-ready case management at a flat price. All channels. No add-ons.

Microsoft-First vs. Communications-First

Purview governs Exchange, Teams, SharePoint, and OneDrive natively and well. For organizations whose compliance exposure lives entirely within Microsoft 365, it's a logical choice.

But financial services enforcement has concentrated on WhatsApp, iMessage, and Signal — not Exchange. Purview's connectors for those channels routed through TeleMessage, which was breached in May 2025 and remains non-functional as of 2026.

Comma Compliance captures iMessage, WhatsApp, Signal, and 30+ other channels natively, no TeleMessage dependency, no connector gap.

Book a Demo or learn more here.

Due Diligence

Questions to Ask Any Compliance Vendor

01

Where exactly is the message first captured — at the point of delivery, or after a backup or sync cycle?

02

What conditions must be true for a message to be captured? What happens if any of those conditions aren't met?

03

If a user edits or deletes a message before capture occurs, what version gets archived?

04

Can you show documentation — architecture diagrams, code, or an independent audit — of how your capture actually works?

05

Where are encryption keys stored, and who controls them?

06

Are all channels included in the base price, or are there per-connector fees?

07

Are there export or egress fees?

08

Does your case management workflow support regulatory examination prep?

09

Can cases be opened directly from flagged message threads?

10

Is any client data used to train your models? Under what conditions?

11

Can we adjust, refine, or contribute feedback to my policy models? (e.g., different languages, customer-complaint responses)

Also compare

Global Relay Alternative

[One-line description — key gap or trade-off vs. Comma.]

See full comparison →

SteeleEye Alternative

[One-line description — key gap or trade-off vs. Comma.]

See full comparison →

Smarsh Alternative

[One-line description — key gap or trade-off vs. Comma.]

See full comparison →

Security

Full security details →

Book a Demo with Us