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Vendor Comparison

The TeleMessage alternative for messaging compliance

Stress-free Signal compliance. No pre-exam scramble. Operational integrity with zero user friction.

At a glance

Comma vs. TeleMessage feature-by-feature comparison
CapabilityComma ComplianceTeleMessage
Credential storageSecured — no unprotected credentials stored on deviceArchived credentials stored directly on phone
Local message encryptionNo unencrypted local message dataSends plaintext chat logs to archive service
Network attack resistanceResistant to MITM, DNS hijacking, and data interceptionVulnerable to DNS spoofing and MITM attacks
Offline archivingWorks even if user's device is offlineNot supported
Device-side softwareNo local install — zero battery or data impactRequires users to manage app updates
Deleted message captureMessages deleted from Signal, WhatsApp, and WeChat are still capturedNot supported
Signal experience preservedFully preserved — no app modifications requiredNot supported

Native capture

Signal-Native Capture

We capture messages directly from Signal's transport layer with no modified app, no hidden client-side agents, no intercepted keys.

Signal capture diagram showing encrypted communication between two phones and a separate Comma archive destination

TeleMessage is down. Comma is ready.

A 20-minute walkthrough — real capture, real-time flagging, transparent pricing.

  • Offline Resilience

    Business messages are captured in real time at the point of delivery. Because capture happens off-device, the record doesn't depend on a phone staying online, backed up, or intact.
  • Evaluate Tamper Protection

    Tamper protection and tamper evidence answer different questions: can a retained record be changed, and can a change be detected? Ask to inspect the storage controls and verification evidence for your proposed deployment. How WORM storage works
  • 40+ Channels, One Archive

    WhatsApp, iMessage, Signal, Teams, Slack, Outlook, and more — all captured and stored in one place. Replace TeleMessage without replacing your workflows. See all integrations →
  • AES-256 Encrypted at Rest

    Data stays AES-256 encrypted in transit and at rest, with keys managed via AWS KMS / Azure Key Vault — never exposed in plaintext during ingestion or processing.

Also compare

Architecture determines what survives an incident.

Review Signal capture, archive access and tamper-protection requirements with the people responsible for your security architecture. Bring your deployment requirements and the evidence your team needs to evaluate them.

Frequently asked questions

How does Comma capture Signal messages without modifying the app?
Comma operates as an authorized secondary device on the account — capturing messages directly from Signal's transport layer with no modified app, no hidden client-side agents, and no intercepted encryption keys. The Signal experience for your employees is completely unchanged.
What happens if an employee deletes a message?
Deleted messages are still captured. Comma records messages at the point of delivery, before any user-side deletion can occur. A deletion on the employee's device doesn't remove the archived record.
Will Comma archive my employees' personal Signal, WhatsApp, or WeChat conversations?
No. Smart contact filtering means only business contacts and conversations are archived. Personal messages between employees and their private contacts are excluded by design — employee privacy is preserved.
What if a device is offline when a message arrives?
Comma is built for offline resilience. Messages are captured regardless of device state. Because capture happens at the point of delivery, connectivity problems on the device don't interrupt the record.
How should we evaluate record protection?
Review the capture method, storage configuration, access controls and evidence available to verify the retained records. Comma is designed against SEC 17a-4, FINRA 4511, CFTC 1.31 and MiFID II electronic-recordkeeping requirements. This is a design statement, not regulatory approval.

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